Shipment Info

Due to logistic restrictions, delivery service is unavailable in some areas. If you are unable to type your address during order placement, it means delivery is not supported in your area. We apologize for any inconvenience. Please select the nearby pick-up location from the drop down menu and place your order.

Order Payment Confirmation(10 Minutes for processing)

Shipping MethodShipping TimeShipping Costs
Pickup Location3-4 Business DaysFree

If you found that: 1) your package has not been delivered within the specified time; 2) the tracking information shows that the package has been delivered but you have not received it; or 3) your package includes missing/incorrect items, please contact customer service within 15 days of the payment date so that the aforementioned issues can be addressed. For other orders, products, and logistics-related issues, make sure to contact customer service within 30 days of the order date.

How To Order

Shopping at Coba is easy. Simply follow the steps below.

Step 1

Add some item(s) into your Shopping Bag.

Select the size, color or quantity if necessary. For some items, we may recommend a size for you. Just click Check My Size;


Step 2

Add some item(s) into your Shopping Bag.

Select the size, color or quantity if necessary. For some items, we may recommend a size for you. Just click Check My Size;


Step 3

Add some item(s) into your Shopping Bag.

Select the size, color or quantity if necessary. For some items, we may recommend a size for you. Just click Check My Size;


Return Policy

Last updated July 15, 2023

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reasons, you may return it to us for an exchange only. Please see below for more information on our return policy.

Returns

All returns must be postmarked within five (5) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at customersupport@cobatshirts.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

Coba Printing and Advertising PLC

Attn: Returns

Addis Ababa, Ethiopia

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

Refunds

After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least seven (7) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. Please Note

  • ● A 25% restocking fee will be charged for all returns.
  • ● Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us +251938613544 customersupport@cobatshirts.com